Terms & Conditions

We provide professional web design, web development, WordPress and Shopify builds, UI/UX, SEO, maintenance, graphic design, and white-label agency support. Exact deliverables, timelines, revisions, and fees are defined in your proposal, invoice, or signed SOW — not solely on this website.

Marketing copy, portfolio examples, and blog content describe typical offerings; they are not binding quotes until confirmed in writing.

• Provide timely feedback, content, brand assets, logins, and approvals needed to progress work.
• Ensure supplied materials (text, images, logos, licenses) do not infringe third-party rights.
• Maintain backups of your live site when we are not under an active maintenance plan.
• Use delivered work lawfully and in line with applicable regulations in your industry and region.

Fees, deposit percentages, milestone schedules, and accepted payment methods are stated in your proposal or invoice. Unless otherwise agreed, work may pause if invoices are overdue.

Deposits are generally non-refundable once discovery or production has started, because they reserve capacity and cover initial research and setup.

Third-party costs — domain registration, hosting, premium plugins, stock assets, ad spend, or SaaS subscriptions — are the client’s responsibility unless explicitly included in writing.

Prices may be quoted in USD or PKR as indicated; currency conversion or transfer fees are borne by the payer unless stated otherwise.

Each project includes a defined number of revision rounds in the SOW. Additional rounds, new features, or scope changes may require a change order and adjusted timeline or fee.

We are not responsible for delays caused by late client feedback, missing assets, or third-party platform outages.

Until final payment for the applicable milestone or project is received in full, all concepts, designs, code, and materials we create remain Let Start Design property.

Upon full payment and absent a conflicting NDA, agreed deliverables transfer to the client as specified in the SOW — typically ownership of custom work product created for the project, excluding our pre-existing tools, frameworks, and reusable components.

We retain the right to showcase completed work in our portfolio, case studies, and marketing unless a signed confidentiality agreement says otherwise. Sensitive client data will not be published without approval.

Third-party components (fonts, plugins, stock imagery) remain subject to their respective licenses; clients are responsible for ongoing license compliance.

Agency partners must not misrepresent Let Start Design as the end client’s in-house team in ways that create legal liability for us. Partner branding, NDA terms, and resell margins are defined in the white-label agreement.

Partners are responsible for client communication, billing to their end client, and ensuring end-client content is lawful and licensed.

We warrant that services will be performed with reasonable skill and care consistent with industry standards for professional digital agencies.

Except as expressly stated in a signed SOW, services and the website are provided “as is”. We do not guarantee specific search rankings, revenue, traffic levels, or uninterrupted uptime of third-party hosts or platforms.

We are not liable for issues arising from client-provided content, unauthorized changes after handoff, or failure to maintain updates unless covered by an active maintenance plan.

To the maximum extent permitted by law, Let Start Design’s total liability for any claim arising from these Terms or a project shall not exceed the fees paid by the client for that project in the twelve (12) months preceding the claim.

We are not liable for indirect, incidental, special, consequential, or punitive damages — including lost profits, data loss, or business interruption — even if advised of the possibility.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

You agree to indemnify and hold Let Start Design harmless from claims, damages, and expenses (including reasonable legal fees) arising from content you supply, your use of deliverables in violation of law, or breach of these Terms — except to the extent caused by our gross negligence or willful misconduct.

Either party may terminate a project as set out in the SOW. Upon termination, the client pays for work completed and non-refundable expenses incurred through the termination date.

We may suspend or refuse service if accounts are abusive, unlawful, or materially breach these Terms.

• Do not attempt to disrupt, scrape, reverse engineer, or gain unauthorized access to our systems or CMS.
• Do not use the site to transmit malware, spam, or unlawful content.
• Free tools, code snippets, and blog resources are provided for general guidance — verify suitability before production use.
• We may modify, suspend, or remove site features without notice.

These Terms are governed by the laws of Pakistan, without regard to conflict-of-law rules, except where mandatory consumer protection laws in your country provide otherwise.

Parties will attempt good-faith negotiation before formal proceedings. Courts in Karachi, Pakistan shall have exclusive jurisdiction unless both parties agree in writing to arbitration or another forum.

We may update these Terms from time to time. The “Last updated” date reflects the latest version. Continued use of the website or new projects after changes constitutes acceptance, subject to any signed agreement for an active engagement.